Shipping Policy
At Gehnaya Jewels, we are committed to ensuring that your order is delivered to you in a safe and timely manner. Please read our shipping policy carefully before placing an order.
Order Processing
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All orders are processed within 1–2 business days of confirmation.
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Orders placed on weekends or public holidays will be processed on the following business day.
Delivery Timelines
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Standard Delivery (India): 4–7 business days.
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Express Delivery (India): 2–4 business days.
Please note: Delivery times may vary depending on your location and courier partner availability.
Shipping Charges
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Prepaid Orders: Free shipping across India.
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Cash on Delivery (COD): ₹90 additional charge.
Order Tracking
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Once your order has been dispatched, tracking details will be shared with you via email/SMS.
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You can track your shipment directly through the courier partner’s website or the tracking link provided.
Important Information
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Delivery delays may occur due to festivals, holidays, or unforeseen circumstances with courier partners.
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In case of an incorrect or incomplete shipping address, the customer will be responsible for any reshipping costs.
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Gehnaya Jewels is not liable for delays caused by events beyond our control, but we will assist you in tracking and resolving such issues.